Beneful Dog Food Frequently Asked Questions

With the Beneful Great Taste Guarantee, we want you to be completely satisfied with your Beneful purchase. If for any reason you or your dog doesn’t love our dog food as much as we do, we will refund your purchase price. Offer good only in USA, APOs, and FPOs. To get your money back, send within 60 days of the purchase date on receipt, a letter to us that includes:

• Your feedback on the product
• The original purchase receipt with the price circled
• The UPC and information in the “Best If Used By” date box from labeling/packaging
• Your name and street address (P.O. Boxes not accepted) 

Mail everything to:
Beneful Satisfaction Guarantee 
Nestlé Purina PetCare Company 
P.O. Box 340 
Neenah, WI 54957 

The ingredients in Beneful dog food vary by recipe. Every recipe is made with real meat, poultry or fish, accents of real vegetables or fruits, and no artificial flavors. You can learn more on product labels or the Beneful dog food and treats product pages.

At this time, Beneful recipes do include grains. While whole grains are an excellent source of healthy energy in most dogs, we understand that some owners prefer to feed grain-free dog food. Beneful offers a range of dog foods with a variety of ingredients. For the most accurate and up-to-date information regarding specific Beneful recipes, check the product page or product packaging.

At Beneful, we’ve removed artificial colors from all mainline dry formulas because we are dedicated to giving your dog food that only has added colors from natural sources.

No. Beneful dog food and treats are safe for dogs and can be fed with complete confidence. You can access all of Purina’s brand sites to understand the steps Purina takes to ensure the quality of their food. After all, Purina team members are dog owners and dog lovers, too!

Yes. Beneful dog food is good for dogs and can be fed with confidence. Every mouthwatering Beneful dog food recipe is made to meet your dog’s high hopes for taste, and your high expectations for safe, complete and balanced nutrition. (Note that Beneful treats are tasty and safe, but not complete and balanced. As such, they should be fed in moderation and according to package instructions.) Purina selects dog food ingredients for a specific purpose to create nutrition that helps your dog live his best life possible. Every product Purina produces passes through thousands of quality and safety checks before it’s ready for your dog’s bowl. Purina knows you want the best for your dog and so does every team member at Purina. Visit the Purina quality pet food page to learn more.

No. There is not currently a recall of Beneful dog food. Beneful is made according to Purina’s quality control and safety protocols, which are unsurpassed in the pet food industry. Every Beneful recipe is made with real meat, poultry or fish, accents of real vegetables or fruits, and no artificial flavors. You can learn more on product labels or the Beneful dog food and treats product pages.

You can buy Beneful dog food at Walmart, Target and other mass merchants, Kroger and other grocery stores, dollar stores like Dollar General, and pet stores like PetSmart. Or buy online through Amazon.com and Chewy.com. Sign up to be notified about new rebates and offers at the Beneful homepage.

Beneful IncrediBITES is a line of dog food specifically made for the nutritional needs, small size, and picky tastes of small dogs. These specialized recipes are available in both wet and dry dog food forms. They are formulated to provide 100% complete and balanced nutrition and are made with real, high-quality beef, chicken, or salmon, and accents of veggies.

Every package of Beneful dog food contains feeding guidelines for adult dogs or puppies.

Feeding recommendations for adult dogs can vary, depending on the breed, activity, and metabolism of your dog. Depending on your dog’s breed, activity, and metabolism, you may need to adjust the amount of food you are feeding in order to maintain an ideal body condition. Ideal body condition for a dog encompasses the following tenets:

1. The animal is well proportioned
2. The waist is easily observable behind the ribcage
3. Ribs can be felt with a slight amount of fat covering them

Beneful offers a wide variety of dog food types and recipes to address dogs’ wide range of ingredient preferences, activity levels, life stages, and nutritional concerns. No matter which Beneful dog food recipe you choose, you can be certain it will be 100% complete and balanced for your adult dog or puppy, made with real, wholesome, and high-quality ingredients, and have a great taste that your dog is guaranteed to love. And when it's time to give your dog a treat, you can rest assured that Beneful treats are made with care from high-quality ingredients and come with the same great-taste guarantee. However, Beneful treats are not complete & balanced and should be fed in moderation according to package instructions.

Beneful dog food is produced at facilities in the USA. Every day, Purina strives to pass not only industry standards, but your standards, too. We work hard to earn your trust so you and your pet can live many happy, healthy years together. Learn more about Purina's quality pet food by reading about our quality, responsibly sourced ingredients.

Purina makes Beneful dog food. Learn more about Purina's Brands.

You can contact a Beneful dog food representative by calling 1-888-236-3385 (8 am - 5 pm CT), emailing us through our Contact Us page, or using the live chat feature on our website. 

There are currently no coupons, rebates or special offers for Purina Beneful available on our website. Sign up for our newsletter to be notified by email when new special offers are available. Don’t forget to download the myPurina app and start earning rewards points on your Purina purchases.